SHIPPING & RETURNS
Items shipped from Antioch Outfitters to the customer are done so through authorized parcel shippers. Standard shipping rates cover most items.
Shipping fees will be assed based on the types of items purchased. Only one fee will be assessed per order and will not exceed the standard fee for the size of the largest item purchased (i.e., seven small items purchased will receive a single $5 flat shipping rate). Rates will be assessed as follows:
- Small items (less than 1lb. will receive a flat $5 shipping rate.
- Items between 1 and 3 lbs. or bulky items that require larger shipping parcels will receive a $10 shipping rate.
- Items over 3lbs. or large and bulky items will receive an $18 shipping rate.
- All purchases over $150 will receive free shipping in the Continental U.S.
- Items sold for local pickup must be scheduled for pickup by the customer during the designated times.
RETURN & EXCHANGE POLICY
Items may be returned and exchanged if they are found defective or broken upon arrival. For an item to be replaced by Antioch Outfitters, a return request must be submitted within 7 days of receipt of the item. Defective items not reported to customer service within 7 days of receipt may not be replaced at no charge.